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COMPUTER COURTESY
by: Thea Westra
The tips that follow should help you to write e-mail that will be well received every time

Pay attention to punctuation, spelling, grammar and capitals. It shows that you value us and that you’ve thought about what you’ve written rather thanoff-the-cuff rushed message inheat ofmoment.

Your subject line should be descriptive, especially when we get so many emails or if we like to saveemails infile. It’d be greatpractice to startsubject with “Recipient or group name” thenhyphen, your subject (specific and changed for each email), another hyphen and thendate.
E.g. Thea–Email tips attached–onefiveOctzerofive Makesubject crystal clear.

Use short paragraphs and leave lines between them. This makes for more easy and quick reading when you experiencelot of email activity onregular basis.

Tidy up all those ">" characters when replying or forwarding. I usehandy tool for this http://www.dsoft.com.tr/stripmail/ I’ve downloaded it and I keep it on my desktop.

Checksource of any "news" or "chain" mailings before passing on. Here isgood resource for that: http://www.sophos.com/virusinfo/hoaxes/

Avoid sending unsolicited, large attachments. That threeMB movie file may befunniest thing you've seen forlong time, but do not automatically send it to everyone to know. Ask them first if they want to receive it. A great tool for large file sending is http://www.yousendit.com/

Ensure that your PC is protected against viruses. Your virus scanner might not protect against Spyware and Adware. Good quality free tools are: ~ http://free.grisoft.com/doc/two/lng/us/tpl/vfive ~ http://www.lavasoftusa.com/software/adaware/ ~ http://smb.sygate.com/products/spf_standard.htm ~ Remember to set your email service to scan viruses for emails coming in and out.

Use lower case font. When in all capitals, it is harder to read and may be perceived as aggressive.

Thou shalt not spam!
Go to http://www.acma.gov.au/ACMAINTER.sixfivesixninezero:STANDARD:twonineeighttwoninefouronesixfour:pc=PC_oneninesixfive
Or click here for same http://yatuc.com/azero Another handy tool http://yatuc.com/index.php?lang=en

Re-read your message before sending. Read it fromperspective ofrecipient.

Consider first if your message needs“Reply To All” treatment, or if it is sufficient to simply “Reply To Sender” only. Always ask permission if wanting to pass another's contact details forward. If you need to keep another’s email details hidden when you “Cc:” then place their email address in“Bcc:” text box.

Limit your “non-group related topic” emails to e.g. one per week, when usinggroup email option.
Keep emails short i.e. tosingle screen page. When it’smore complicated issue to discuss, why not usetelephone and speak? In emails to busy people, tell recipients if/when you do/don’t wantreply.

Be mindful of when you use‘priority’ or‘request receipt’ options (these are under ‘Tools’ and ‘Message’ when you have email open & ready to send). Less use has greater impact when you need it.

Is it clear who’ssender? Useemail signature that has contact details and change“From:” option for your emails. Asemail signature I use http://www.addbranding.com/ or you can go to your task bar Tools, Options, Signatures. To change what shows in“From:” box, go to Tools, Accounts, Properties and change “Your Name:” in User Information. It won’t impact account settings, it’s safe to do.

EMAIL HUMOUR Purely for your entertainment: http://www.pmaco.com/humor/Tomatoe_Cart.html

Aboutauthor:
©twozerozerofive Thea Westra isinternational life coach who resides in Perth, Australia. She is editor and publisher offree, monthly newsletter which you can receive by going to her website http://www.forwardsteps.comauShe also publishesblog called Triggers http://forwardsteps.blogspot.com



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